49 Machel Avenue, Harare, Zimbabwe
sales@interaxsystems.co.zw
+263 772 503 323
Interax Systems

ICT Support Services

Professional IT support and maintenance services to keep your business running smoothly and securely around the clock.

Our Support Services

Comprehensive IT support solutions designed to minimize downtime and maximize your business productivity.

Help Desk Support

24/7 technical support for all your IT-related issues and questions.

Remote Assistance
Phone Support
Email Support
Live Chat

System Maintenance

Regular maintenance and updates to keep your systems running smoothly.

Software Updates
Security Patches
Performance Optimization
Backup Management

Cybersecurity Support

Comprehensive security monitoring and incident response services.

Threat Detection
Virus Removal
Firewall Management
Security Audits

Network Support

Network troubleshooting and optimization for optimal performance.

Connectivity Issues
Performance Tuning
Hardware Support
Configuration

Support Plans

Choose the support plan that best fits your business needs and budget.

Basic Support

Essential IT support for small businesses and startups.

From $99/month
Email Support
Basic Troubleshooting
Monthly Maintenance
8/5 Coverage
Get Started

Professional Support

Comprehensive support package for growing businesses.

From $199/month
Phone & Email Support
Remote Assistance
Weekly Maintenance
12/7 Coverage
Get Started

Enterprise Support

Premium support services for large organizations.

Custom Quote
Dedicated Support Team
24/7 Coverage
Priority Response
Custom Solutions
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Response Time Guarantees

We understand the importance of quick response times and provide guaranteed response times based on issue priority.

1 hour

Critical

System down or major security breach

4 hours

High

Significant impact on business operations

8 hours

Medium

Minor issues affecting productivity

24 hours

Low

General questions or minor requests

Why Choose Our ICT Support?

We deliver exceptional support services through our expertise, experience, and commitment to customer satisfaction.

Expert Team

Certified IT professionals with years of experience.

24/7 Availability

Round-the-clock support when you need it most.

Proactive Support

Prevent issues before they impact your business.

Continuous Improvement

Always learning and improving our services.

Ready for Reliable IT Support?

Let our expert support team help you maintain a stable, secure, and efficient IT infrastructure for your business.

Phone

+263 77 416 7309

Email

sales@interaxsystems.co.zw

Address

Harare, Zimbabwe